Thu 10 Sep 2009
Elegy for an Organization: My Life at AIG
Posted by Christina under AIG, Wall Street, careers, memoirs, money
[5] Comments
My short memoir on life at AIG named runner-up in the Manhattan Media Contest. Read it here:
Elegy for an Organization
“In the federal trial, AIG alleges that ousted CEO Maurice ‘Hank’ Greenberg left AIG in 2005 with 290 million shares of illegally seized stock, since sold for an estimated $4.3 billion …”
I could tell you about AIG.
That I was one of the no-name people, not the elites who screwed up.
That I made $20,000 a year.
That my office was on the narrow crooked end of Wall Street.
Where on the most glorious sunny day, it was dusk out my manager’s window.
That my own office was three mustard-colored walls and one grey, free-standing partition.
I could tell you that I was terrified.
Of the big buildings, the air of mystery, the sub-CIA cowboy culture.
Of the numbers I didn’t understand.
I could tell you that our P.R. policy was Don’t Talk to the Press.
That the building foundations shook when USA Today named our chief, Hank, the seventh highest-paid CEO in the nation, or was it world?
I could tell you that not only in the company, but all over Wall Street, everyone knew that A.I.G. meant All Is Greenberg.
I could tell you that if Spitzer hadn’t forced Hank out, we wouldn’t be in this mess.
That AIG’s been brain-dead ever since.
I could tell you I have a soft-spot for Hank.
I could tell you that this company was a family when I had none.
The year people died, went mad, out of business, into rehab, into nursing homes.
I could tell you that for years I ignored the half page ads in the Help Wanteds
With the tall letters that said WALL STREET.
That I only answered AIG’s because it didn’t.
That when I learned it was Wall Street and didn’t answer their calls.
That they kept calling.
That my boss at AIG was the first man I worked for who didn’t harass me.
That he was a blue collar New Jersey newsman.
That his staff called him Bambi behind his back.
I could tell you that this was the year the stock market dropped.
That a rising tide lifts all boats, but hurricanes stir up gold.
I could tell you I made the best friends of my life there.
That we drank vodka in the morning but worked through the night.
That AIG’s unofficial motto was “We shall pay no claim before its time.”
That it didn’t need a diversity program, its workers came from over the world.
Its interns from housing projects.
I could tell you we were proud of the sub-CIA cowboy culture.
That I came to have more respect for financial people than writers.
That the Ivy arts grads I roomed with after college couldn’t hack the real world.
That they left their jobs and lived off their parents.
I could tell you that people on Wall Street don’t take money from their families.
They support them.
That AIG didn’t care about pedigrees.
Just work.
I could tell you that on my floor Jews and Arabs were friends.
That there was a transsexual, a platinum punk rocker, and a girl with purple hair, (me.)
I could tell you all about the married closet queen and his 400-pound secretary.
I could tell you how I learned to use a personal computer there.
That on the computer cube wall hung the Leviathan company chart.
For internal use only.
A complex web of holding companies, limited partnerships, and wholly-owned subsidiaries.
Chilean pension funds, Indonesian customs bonds anyone?
Four hundred boxes, cross-linked, to outsmart the auditors.
I could tell you that when Hank made a joke people were afraid to laugh.
That his oldest son Jeffrey was overworked.
That his second son Evan looked like a movie star.
That he fired both sons, or they left of their own volition.
And became CEOs elsewhere.
I could tell you that when Hank entered a party, he scattered crowds like a smoke bomb.
That he was five foot six, or looked it.
That he was 60 and looked 40.
That the one time my work brought me within feet of him, he winked.
I could tell you that I remember what I wore that day and what it cost.
That I walked home over the Brooklyn Bridge.
I could tell you that my whole life flowed from that building.
That it split me in two and broke up my home.
That when I worked there, I moved to a seedy hotel.
That AIG was more home than hotel.
That it was both prison and refuge.
I could tell you that I couldn’t afford to leave the hotel till I got a better job.
That I left AIG after 18 months for a $10,000 raise.
That I’d have stayed for $5,000.
I could tell you that I understood why AIG was cheap.
That by the time I left I understood numbers.
About shareholder value.
About managing risk.
I could tell you that AIG wasn’t like other Wall Street Casinos.
I could tell you that once a week Hank went through his rolodex to call someone in.
And rip his face off.
That I wasn’t important enough for this to ever happen to me.
That the old Chinese waiters were equity millionaires.
That the upper echelons lived in a culture of fear.
That they worked with Golden Handcuffs.
AKA Deferred Compensation.
AKA Holding on for the Retirement Bonus.
Now the disintegrating company’s news Googles into my inbox, like jagged rocks down an avalanche.
I could tell you that when Spitzer kicked Greenberg out, he parted the golden pot from the people who’d earned it.
Or were promised it.
That none of this was on paper.
All on trust.
I could tell you that most likely the company chart, with its 400 cross-linked boxes, made this perfectly legal.
Is life ever fair?
I could tell you more.
I could tell you all policemen are pigs, all soldiers murderers, all men are rapists and all Wall Street workers evil.
Or I could tell you that Hank Greenberg gave me a job when no one else would.
That the company saved my life.
Or I could tell you I left my soul back there, locked up in a grey metal desk drawer.
http://www.nypress.com/article-20328-non-fiction-contest-runner-up-elegy-for-an-organization.html










September 11th, 2009 at 8:10 am
Four stars for this, a memoir that shines light in the seemingly dark corners of the financial world that I , for one, and many others, have so little understanding of.
More than a ’snapshot’ , it is like a hand held video stream of the author’s experience deep in the halls, of the street called ‘Wall’ . And , even more , into the daliy working’s and lifetime experience of what was once the powerhouse of AIG.
September 12th, 2009 at 2:46 pm
Leith wrote in:
Christina,
That’s one of the finest articles of its kind I’ve ever read. Immediately after reading it I had one reaction. A while later I had two more sort-of ‘time released’ reactions. In order of their occurrence, here are all three of them:
1) Prior to reading your piece, everything I’d read about that Wall Street phenomenon informed me of little more than the size of the crater the AIG meteor left after it came back to earth.
2) (I apologize in advance for mixing my metaphors.) The shortest distance between two points is a straight line. You got me from point A, which was, I know nothing about the leviathan AIG except it’s gargantuan demise to point B, which is, AIG was a phenomenon made up of human beings with hearts and souls.
3) Your article’s gutsy, gritty, no-bs style reminded me of a 1950’s TV cop-show that you probably won’t know; it was called “Dragnet” and it featured Joe Friday, a tough, straight-line, no-bs detective who made the following line famous, “Just the facts, Ma’am.”
October 13th, 2009 at 7:29 pm
A belated congrats! Good to see your writing getting the praise and recognition that it deserves…looking forward to reading more!
February 23rd, 2010 at 4:59 am
Thank you for your very human and poignant insight into the workings of these huge companies that rule our lives. You made the
whole corporate identity a real human
landscape for me. Terrific sparse writing.
Ana
March 1st, 2010 at 4:06 pm
Kudos to you Christine!
I don’t know if you remember me, but I shared that AIG world with you. You captured the essence of our gritty, yet sensitive environment and our role as outsiders on the inside. Your revelations are quite intriguing as well. Thank you for this piece. Best wishes for continued writing success and acclaim.